RESPONSIBLE GAMBLING

Gambling is a form of entertainment. It’s supposed to be fun. Stay aware of the signs that may suggest you or someone you know is negatively affected by gambling. Such signs may include;

  1. dedicating too much of one’s professional or personal time to excessive gambling;
  2. spending money on gambling that’s necessary for other purposes;
  3. realizing one’s mood or lifestyle is negatively affected by gambling.

If any of the above apply to you, it’s important that you address the issue. Bitcoin Casino offers players several Responsible Gambling options detailed below. Visit the Gambling Limits area of your player Profile to set and activate any of the following Self-Exclusion limits.

Loss Limits

Loss Limits give you more control over the amount you’re willing to invest in recreational gambling at Bitcoin Casino.

  • Loss Limits can be set per day, per week, or per month.
  • You set the amount you’re willing to lose and can decrease this amount at any time.
  • Loss Limits go into effect immediately.
  • You are free to increase your own Loss Limit as well. However, Loss Limit increases go into effect seven (7) days after the change has been made by the player.
  • You are free to increase your own Loss Limit as well. However, Loss Limit increases go into effect seven (7) days after the change has been made by the player.
  • Loss Limit cancellations take seven (7) days to process.
  • When you have reached your Loss Limit, real play will be suspended and a notification will be sent to you by email.

Session Limits

Session Limits allow you to set the number of minutes you play any given game (or session).

  • Session Limits go into effect immediately.
  • You may increase a Session Limit voluntarily at any time.
  • Decreasing a Session Limit takes seven (7) days to go into effect.
  • When a Session Limit is triggered, you will be logged out of the system.
  • At the time of setting and reach a Session Limit, a notification will be sent to you by email.

Cooling Off Period

A Cooling Off Period is your desire to apart from the casino for a chosen time period.

  • Set a Cooling Off Period for a day, a week, one (1) month, three (3) months, or up to six (6) months.
  • Once activated, the Cooling Off Period goes into effect immediately.
  • During a Cooling-Off period you cannot make a deposit and will be excluded from all promotional offers.
  • When the Cooling Off Period has expired, an email notification will be sent to you and your account automatically re-activated.
  • Canceling a Cooling-Off period takes seven (7) days to process.
  • At the time of setting and reach a Cooling Off Limit, a notification will be sent to you by email.

Self-Exclusion Policy

If you so choose, you may self-exclude yourself from gambling at Bitcoin Casino for a period of six (six), nine (9), twelve (12) months, and forever.

  • Once activated, the exclusion goes into effect immediately, it cannot be edited, and there will be no way for you to access your account.
  • All balances must be exhausted or withdrawn before the self-exclusion begins, as neither you nor the casino can initiate a Cashout request.
  • All future wagers, bonus funds, tournament entries, and promotions will be forfeited upon self-exclusion and will not be reinstated.
  • Following the self-exclusion period, it will be up to you (the player) to reopen your account. Accounts closed as part of our self-exclusion policy cannot be reopened for any reason until the specified self-exclusion period has expired.
  • Contact support or visit the Live Chat to request that a Customer Service representative re-activate your player account.
  • Re-activation may take up to 24 hours to process.

At Bitcoin Casino, our aim is to provide you with a safe and secure regulated environment for a pleasant and rewarding entertainment experience. We encourage our players to enjoy our products and services in a responsible manner. If you have any concerns about your gambling habits, please seek help from an accredited organization.

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